Last updated: 2023-10-02

About the service

We're Playable Prints Limited ("PPL", "Company", "our", "us", "we"). We own and operate MiniHoarder and Wargaming3D (the "Services"), helping Creators to share their artwork, for 3D printing and lasercutting. When we talk about Services, we also include the public pages on the websites.

By using our Services you agree to be bound by the terms of this agreement as a "User" ("User", "you", "your") and affirm you are over 18 years old. This service is not for children.

To distribute your content on our Services your account must enabled to do so. Once your account is enabled to distribute, you agree to be bound by the terms of this agreement as a User and "Creator", and affirm you are over 18 years old.

Content sold on our Services is called a "Product", and represents one or more digital files.

Acceptable use

You agree not to use the Services for any unlawful purpose or any purpose prohibited under this clause. You agree not to use the Services in any way that could damage the Services or the general business of Playable Prints Limited.

You also agree not to use the Services:

To harass, abuse, or threaten others or otherwise violate any person's legal rights
To violate any intellectual property rights of the Company or any third party
To upload or otherwise disseminate any computer viruses or other software that may damage the property of another
To perpetrate any fraud
To engage in or create any unlawful gambling, sweepstakes, or pyramid scheme
To publish or distribute any obscene or defamatory material
To publish or distribute any material that incites violence, hate, or discrimination towards any group
To unlawfully gather information about others

Intent: Don't violate laws. Don't mess with the servers. Don't mess with the customers. Don't violate copyright, trademark or IP.

Privacy

See Privacy Policy for details.

Content

Limitations

Outside of the acceptable use terms, the payment processors we use have their own restrictions, which may limit what models we're able to sell:

Product content license

Creators are solely responsible for the content they upload and distribute on the Services. As a Creator, you warrant that you own or have the rights to sublicense, publish and distribute the submitted content.

Intent: You have the rights to upload your content, and Playable Prints and customers can use and/or purchase your content without violating anyone else's rights.

As a Creator, you grant the Company a a worldwide, non-exclusive, royalty-free, sublicensable and transferable license to use, reproduce, distribute, prepare derivative works of, display, and perform the content in connection with the Service. This includes (but is not limited to) using the images and files to promote the Services and allow redistribution of the files to customers.

If you chose to cease the sale of products on the Services (eg: hide from the storefront), the above license to the Company continues.

If you chose to remove the product from the Services, the license shall terminate within 90 days.

Intent: While the product is for sale, we can use it for marketing. While the product is in our inventory (visible or invisible on the storefront), we can provide the files to the customer.

As a Creator, you may specify the licensing terms of each product you upload. In the absence of any such licensing, you grant Users a non-exclusive, perpetual, non-commercial license to utilise the content for personal use. Users shall retain the license to the content even after the content is removed from the Services.

Intent: The license to use the files for printing is on a per-product basis. If there is no Creator-specified license, Users are granted a license to print their models for themselves. Users who have purchased the product don't lose their license to use it if a Creator choses to stop selling it.

Copyright and intellectual property

Except the content uploaded by Users and Creators, the content on the services is owned by Playable Prints Limited.

We respect intellectual property rights. If you believe that any material available on or through the Services infringes upon any copyright you own or control, please immediately notify us following the procedure below (a Notification). A copy of your Notification will be sent to the person who posted or stored the material addressed in the Notification. Please be advised that pursuant to applicable law you may be held liable for damages if you make material misrepresentations in a Notification. Thus, if you are not sure that material located on or linked to by the Site infringes your copyright, you should consider first contacting a solicitor.

Notification procedure

To notify us of an infringement, send an email to [email protected] containing the following:

the signature of the copyright owner or an authorized agent (electronically, may be your name typed)
identification of the copyrighted work claimed to have been infringed, or, if multiple works are on a single site, a representative list of such works
identification of the infringing material or activity (or the reference or link to such material) and information reasonably sufficient to allow us to locate the material (or the reference or link)
contact information for the copyright owner or authorized agent
a statement that the person sending the notice has a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law
a statement that the information in the notice is accurate, and under penalty of perjury, that the person sending the notice is authorized to act on behalf of the copyright owner

We will make reasonable attempts to inform the Creator if we remove anything due to notification of infringement, the reason for the removal, and may provide the Creator with a copy of the notice and the notifying party's contact information.

Sales and purchases

Payment providers

We use Stripe and PayPal to process payments. We never see your credit card details. Where available, Apple Pay and Google Pay are processed via Stripe.

Transactions and fees

Prices are listed in USD Dollars ($). As a Creator you can set your Product to whatever price you like, including $0.

Wargaming3D

The Company shall be entitled to 8% of the revenue, after taxes and duties, but before payment provider fees and charges from the transaction.

For Transactions, we will collect the purchase price and any taxes and fees through our payment providers, and will pay Creators the remaining revenue share, less any fees, taxes, duties, charges ("commission").

We may withhold any taxes, duties or charges on payments to the Creator as may be required by applicable law, and submit such withheld taxes, duties or charges to the appropriate tax authority.

Disguising your place of residence using IP proxies or other methods, to circumvent any geographic restrictions or purchase at a price not applicable to your geography, or other purpose, is a violation of this agreement.

Fees

Wargaming3D only uses PayPal to make transactions.

Transaction fees are fixed at:

2.9% + $0.30 for UK customers
4.5% + $0.30 for international customers

MiniHoarder

The Company shall be entitled to 5% of the revenue, after taxes and duties, but before payment provider fees and charges from the transaction.

For Transactions, we will collect the purchase price and any taxes and fees through our payment providers, and will pay Creators the remaining revenue share, less any payment provider fees, taxes, duties, charges ("commission").

We may withhold any taxes, duties or charges on payments to the Creator as may be required by applicable law, and submit such withheld taxes, duties or charges to the appropriate tax authority.

Fees

Transaction fees are set by PayPay and Stripe.

Examples

We calculate your commission like so:

You set the 100% price (if any codes are applied to reduce this, that price becomes the 100% price for the purpose of the calculations).
Any applicable taxes (based on customers location) are applied on top of your set price.
Your customers pay 100% of your set price + any applicable taxes.
Transaction fees (depending on if you're paying with paypal or stripe and where you are) are calculated on full amount (set price + applicable taxes).
Any collected taxes (in full) are put aside for us to to pay the appropriate tax office.
We take our revenue share from the sale.
Your commission is what remains less transaction fees.

Intent: Wargaming3D creator commission = (ProductPrice * 92%) - TransactionFee(Price+Tax) MiniHoarder creator commission = (ProductPrice * 95%) - TransactionFee(Price+Tax)

Example: a $15 product is ordered on Wargaming3D with a $4 discount code, and the customer is from the EU where tax is applied.
The customer purchase calculation is made on $11:
Line item - Product $11.00
Line item - Tax $2.10
Total $13.10
Customer pays $13.10

Transaction fee is set at 4.5% + $0.30 = $0.89

Money collected by us is $12.21

Tax (the full $2.10) is set aside to give to the tax body

Leaving $10.11 remaining (price - fees)

We take 8% on $11.00 product item price ($0.88)

Leaving $9.23 to form the creator commission.

Using the equations in the above example: Wargaming3D creator commission = (ProductPrice * 92%) - TransactionFee(Price+Tax) = ($11.00 * 92%) - $0.89 = $9.23
Therefore $9.23 is credited to your account and $0.88 to ours.

Refunds

Users may request a refund from us if the product does not accurately represent what was advertised.

Refund requests may be directed to the Creator to try and resolve any issues in the first instance.

Note that refunds issued from Stripe do not refund the transaction fee.

Payouts

Funds are made available for payout after a 7 day cooldown period.

We use PayPal to transfer funds to Creators.

For Wargaming3D, each payout transaction is charged at 2% of the requested commission + $1.

For MiniHoarder, each payout transaction is charged at PayPal's rate, which varies. See PayPal's fees for details.

Unclaimed Creator Commissions

Intent: Any commissions that are unclaimed for over 6 months may be claimed by us as an administration fee. Playable Prints is not a bank, so you should claim your commissions in a timely manner. If you'd like to make a claim at a specific time in the future that's outside this window, contact us.

Creator accounts are subject to an administration fee for unclaimed transactions.

Recorded Creator commissions from transactions initiated over six (6) months ago that have not been claimed may be subject to an administration fee of up to 100% of the commission. We reserve the right to debit your balance after the first working day of the month following the 6 month window.

Creators may request to delay this fee by contacting us and expressing their intent to claim at a specific time in the future.

This administration fee will not cause your account balance to become negative and will not cause you to owe money to us.

There is a 3 month grace period where the administration fee will not be applied. This grace period begins when this clause is published (4th April 2023), and ends on (4th July 2023), after which we will begin to calculate unclaimed commissions.

General Terms

Term and termination

The Agreement starts when you create an account, and lasts until it's terminated in accordance with this Agreement.

As a User, you can terminate your account at any time. Termination doesn't entitle you to a refund.

As a Creator, you can terminate your Creator status at at any time and revert to a User account. Any products being sold under your Creator account will be suspended but not removed from our system.

As a Creator, removing your content prevents future sales, but does not revoke the license you granted to us which allows us to provide downloads for previously purchased Products.

We may terminate accounts without prior notice for breaches of this agreement.

Contact

Playable Prints Limited is a company incorporated in England (Company No. 14307502), with a registered address at Initial Business Centre, Wilson Business Park, Manchester, M40 8WN.

Playable Prints can be contacted via [email protected].

For site-based customer service, we can be contacted on [email protected] and [email protected].

Jurisdiction

We're a company in the UK. English law applies and disputes will be settled by English courts.

No Warranties

You agree that your use of the Services is at your sole and exclusive risk and that any Services provided by Us are on an “As Is” basis. The Company hereby expressly disclaims any and all express or implied warranties of any kind, including, but not limited to the implied warranty of fitness for a particular purpose and the implied warranty of merchantability. The Company makes no warranties that the Services will meet your needs or that the Services will be uninterrupted, error-free, or secure. The Company also makes no warranties as to the reliability or accuracy of any information on the Services. You agree that any damage that may occur to you, through your computer system, or as a result of loss of your data from your use of the Services is your sole responsibility and that the Company is not liable for any such damage or loss.

Limitation of Liability

To the maximum extent permitted by applicable law, neither Company or its affiliates shall be liable in any way for your loss or damage of any kind resulting from the use or inability to use the service, your account, or your purchased/submitted content, including but not limited to, loss of goodwill, work stoppage, computer failure or malfunction, or any and all other commercial damages or losses. in no event will the company or its affiliates be liable for any indirect, incidental, consequential, special, punitive or exemplary damages, or other damages arising out of or in any way connected with Playable Prints Limited, the services, or the content, even in the event of the company's or its affiliates' fault, tort (excluding negligence), strict liability, or breach of company's warranty and even if it has been advised of the possibility of such damages. these limitations and liability exclusions apply even if any remedy fails to provide adequate recompense. as some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, each of the company and its affiliates' liability shall be limited to the full extent permitted by law.

Indemnification

You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable legal fees and expenses, made by any third party due to or arising out of: (1) your Contributions; (2) use of the Site; (3) breach of these Terms of Use; (4) any breach of your representations and warranties set forth in these Terms of Use; (5) your violation of the rights of a third party, including but not limited to intellectual property rights; or (6) any overt harmful act toward any other user of the Site with whom you connected via the Site. Notwithstanding the foregoing, we reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate, at your expense, with our defense of such claims. We will use reasonable efforts to notify you of any such claim, action, or proceeding which is subject to this indemnification upon becoming aware of it.

Other

These Terms of Service, together with the Privacy Policy and any other legal notices published by Company on the Service, shall constitute the entire agreement between you and Company concerning the Service. If any provision of this Agreement is deemed invalid by a court of competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of these Terms of Service, which shall remain in full force and effect. No waiver of any term of this Agreement shall be deemed a further or continuing waiver of such term or any other term, and Company’s failure to assert any right or provision under this Agreement shall not constitute a waiver of such right or provision. Company reserves the right to modify and amend these Terms of Service at any time and without notice, and it is your responsibility to review these Terms of Service for any changes. Your use of the Service following any amendment of these Terms of Service will signify your assent to and acceptance of its revised terms. Headings and the simplified description of sections are provided for convenience and shall not affect the interpretation of this Agreement. YOU AND COMPANY AGREE THAT ANY CAUSE OF ACTION ARISING OUT OF OR RELATED TO THE SERVICES MUST COMMENCE WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES. OTHERWISE, SUCH CAUSE OF ACTION IS PERMANENTLY BARRED.

About the service

Acceptable use

Privacy

Content

Limitations

Product content license

Other user generated content

Copyright and intellectual property

Notification procedure

Sales and purchases

Payment providers

Transactions and fees

Wargaming3D

Fees

MiniHoarder

Fees

Examples

Refunds

Payouts

Unclaimed Creator Commissions

General Terms

Term and termination

Contact

Jurisdiction

No Warranties

Limitation of Liability

Indemnification

Other